Introducing The Real Estate Collective! Hosted by Brandon Head this podcast is all about the business of real estate and the challenges and successes experienced by agents. On this episode Brandon interviews Ashley Hart, a real estate agent from Keller Williams in Flower Mound, Texas. Ashley has been in the business for four years and learned a lot about customer service from a well-known real estate mogul.
Ashley divulges how she's had to defy nay-sayers who downplayed her success in the business but has been determined to prove them wrong. Ashley emphasizes being genuine and authentic while also talking about having to juggle being a real estate agent and a mother of three. She talks about converting her dining room into a playroom for her children and being intentional about not working open houses during her kids' soccer games.
Ashley also talks about how her experience has shaped her ability to help her clients – how her empathy and understanding of their situations has helped her be successful. She discusses how to build a successful business and that a key element is to not just concentrate on the aesthetics, but to bring a level of consistency and reliability.
Overall, The Real Estate Collective offers inspiring advice from experienced professionals, and Ashley gives insightful tips on how to build a successful real estate business. Tune in to the next episode of The Real Estate Collective for more inspiring stories from the world of real estate.
Key Takeaways:
The Benefits of Learning Customer Service Skills from a Successful Person
Overcoming Challenges to Reach Success
Negotiating a Home Purchase
Real Estate Success as a Rookie Agent
Authenticity and Genuine Self-Expression
Effective Empathy: Understanding Emotional Signals in Your Clients
Balancing Motherhood and a Career
Sacrificing for Family: Balancing Business and Parenthood
The Benefits of Compassionate Business Practices
Starting a Business with Social Media
Topics with Timestamps:
[00:03:24] The Benefits of Learning Customer Service Skills from a Successful Person
[00:06:51] Overcoming Challenges to Reach Success
[00:10:07] Negotiating a Home Purchase
[00:13:05] Real Estate Success as a Rookie Agent
[00:16:18] Authenticity and Genuine Self-Expression
[00:19:50] Coping with the Unexpected Loss of a Loved One
[00:23:13] Effective Empathy: Understanding Emotional Signals in Your Clients
[00:26:51] Balancing Motherhood and a Career
[00:30:25] Sacrificing for Family: Balancing Business and Parenthood
[00:33:44] The Importance of Family Communication and Connection.
[00:37:09] The Benefits of Compassionate Business Practices
[00:41:04] Starting a Business with Social Media
[00:44:33] Benefits of Incorporating CrossFit Into Your Workouts
[00:48:02] Focus on Serving Clients and the Importance of Contracts in Real Estate Agencies
[00:51:31] Real Estate Challenges: Balancing Achieving Goals With Meeting Demands
[00:55:02] The Benefits of Teamwork
[00:58:39] Finding a Balance Between Ego and Reality
[01:02:08] Successful Team Building Strategies
[01:05:31] The Impact of Our Actions on Others
[01:08:44] Real Estate Investing Strategies
Notable Quotes:
“It's not about the money. It's about the relationships. It's about the people. It's about the stories. It's about the memories. It's about the moments that you get to share with somebody. That's what it's all about.”
“In real estate, what is that one more? Right? For me, it's one more. One more call, one more ‘thinking of you’, one more ‘here's a gift that I saw when I was out and about, and it made me think of you’. Right? It's being intentional with every step of the process.” [00:15:13 - 00:15:28]
“And when you think about real estate, it's also messy. Right? You've got death and you've got divorce and job loss and relocation and some really heavy scary stuff. And because I've lived through that experience, I now get to be that person where I pick up the pieces of a life and help carry them from Point A - needing to sell, to Point B - the closing table.” [00:21:36 - 00:21:58]
“When God closes the door, he also opens a window. I just take care of people in the ways that people took care of me. If that means showing up at their house and packing boxes, then I'm showing up at their house and packing boxes. Nobody succeeds alone. And there were people that helped me along the way, and I want to be that person for you.”
Resources
Connect with Brandon Head
Connect with Ashley Hart
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